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JRL Engineering
Offices in: Liberty, MO & Altanta, GA



Ten Steps to Effective Listening

Do your part. Listen:

  • 1. Listen to learn
  • 2. Face the speaker, maintain eye contact and be attentive.
  • 3. Truly listen to the speaker’s words and try to picture what he/she is saying.
  • 4. Keep an open mind.
  • 5. Don't interrupt.
  • 6. Wait for the speaker to pause to ask clarifying questions.
  • 7. Ask questions only to ensure understanding of something that has been said.
  • 8. Try to walk in the speakers shoes and feel what the speaker is feeling.
  • 9. Give the speaker regular feedback by showing your interest.
  • Step Ten - Listen to learn!

Original Author Unknown